FAQs

  • How is the course delivered?

    The course is taught via a series of videos, downloadable course books and 7 live video classes with your HOTEL SOCIAL tutors. Course material includes lots of hotel-specific examples of videography, photography and copywriting best practice, and your knowledge will be tested by a series of tasks, which are graded with feedback from your tutor in your live video classes.

  • How long is the course and what is the time commitment?

    This course takes place over 15 weeks. Students should expect to spend between 1hr 30mins and 3hrs 45mins each week on study time and completing tasks. Each of the 7 live video classes last for approximately 1.5hrs.

  • How large are the class sizes?

    Class sizes are capped at 30 to ensure first-class mentorship from the tutors. Classes comprise of a diverse mix of hotel professionals affording the opportunity to make new friends, learn from each other, and foster a healthy sense of competition.

  • What happens after I pre-register?

    Upon pre-registering for this 3-module bundle course, one of our HOTEL SOCIAL tutors will be in touch to discuss your student(s) availability, and get you booked in to the next convenient class.

  • Do I need any specific tools or equipment?

    Yes. You'll need a smartphone and a video editing app. We recommend Splice, which is used in the training.

  • Will I have the opportunity to ask questions?

    Yes. Our HOTEL SOCIAL tutors are available over email if you need any assistance during the course, and in your live video classes you will have plenty of opportunity to ask questions. You also have access to community chat groups for your classes for advice and support from your fellow students.

  • Can I train more than 3 students?

    Yes, absolutely. We welcome larger class sizes up to a maximum of 30 students. You can purchase training for 1-3 students online, or to enquire about pricing and availability for larger teams, please email [email protected]

  • Can I arrange a call to chat HOTEL SOCIAL through in more detail?

    Yes. If you'd like to arrange a call with one of our tutors, please email [email protected] and we'll get right back to you.

  • Do you offer bespoke social media training packages?

    Yes. We can tailor training for your specific needs and deliver this in-person, online or a hybrid of the two. Contact us at [email protected] and we'd be delighted to chat through your requirements.